Return Policy

At cruise70.com (“Company,” “we,” “us,” or “our”), we provide booking services for cruise vacations and travel-related arrangements. Because all services we offer are intangible, reservation-based, and fulfilled by third-party travel suppliers, our Return Policy differs from

This Return Policy outlines when and how customers may request a return of funds or

services associated with their reservation.

No Physical Products Are Sold

cruise70.com does not sell physical goods.

All services purchased through our website or customer support are:

• Travel reservations
• Digital confirmations
• Cruise itineraries
• Service fees
• Booking assistance

Therefore, traditional product “returns” do not apply.

No Returns on Delivered Travel Services

Once a travel reservation is confirmed and delivered (e.g., cruise ticket issued, payment processed, confirmation number provided), it cannot be returned like a physical product.

Return of Funds Depends on Supplier Rules

Any request for a return of funds is subject to the cancellation and refund rules of the travel supplier, including:

• Refundable or non-refundable fare types
• Penalties
• Timelines
• Restrictions

cruise70.com does not control or override supplier policies.

If a return of funds is allowed by the supplier, we will process it on your behalf.

Agency Service Fees Are Non-Returnable

Any service fees charged by cruise70.com for:

• Booking services
• Changes or modifications
• Cancellation handling
• Special support services

…are non-returnable and non-refundable, even if the underlying travel reservation qualifies for a refund from the supplier.

Return Requests Must Be Submitted in Writing

To request a return (if applicable), customers must contact us via:

We may require additional verification documents for security purposes.

Return Processing Time

If a return is approved by the travel supplier:

• Funds are typically returned within 7–30 business days
• Refunds are issued only to the original payment method
• Processing times depend on the supplier and payment processor
• cruise70.com cannot expedite supplier-controlled timeframes

No Returns for the Following

Returns are not permitted for:

• No-show passengers
• Non-refundable fare categories
• Promotional or restricted tickets
• Last-minute offers
• Unused portions of travel services
• Customer mistakes unrelated to our agency
• Optional onboard purchases
• Travel documentation issues (passport/visa problems)
• Government or port fees not eligible for refund

If a Reservation Is Incorrect

If an error occurs due to a mistake by cruise70.com, we will:

• Work with the supplier to correct the issue
• Offer available alternatives
• Assist in securing a refund or adjustment (if permitted by supplier)

If incorrect information was provided by the customer, supplier penalties may apply.

Travel Insurance Recommendation

We strongly encourage customers to purchase travel insurance. Insurance may cover returns or reimbursements in situations such as:

• Illness
• Trip interruption
• Baggage issues
• Emergencies
• Weather disruptions

Insurance is optional and sold separately.